Frequently Asked Questions (FAQ)

1. What materials are your jewelry pieces made of?

Our jewelry is made from high-quality materials such as titanium steel, sterling silver, copper with gold plating, and AAA-grade cubic zirconia. All pieces are nickel-free and designed to be skin-friendly.

2. Will the jewelry fade or tarnish over time?

We use premium plating techniques and protective coatings to ensure long-lasting shine. With proper care (avoid water, perfume, and harsh chemicals), your jewelry will maintain its brilliance for a long time.

3. Is your jewelry hypoallergenic?

Yes, most of our pieces are hypoallergenic and safe for sensitive skin. Please refer to the product description for specific material details.

4. Do you offer adjustable sizes?

Many of our rings and bracelets are adjustable or available in multiple sizes. Please check each product page for sizing information.

5. How do I take care of my jewelry?

We recommend removing your jewelry before swimming, showering, or exercising. Store it in a dry, clean place — preferably in a jewelry pouch or box.

6. Do you offer gift packaging?

Yes! Most orders come with elegant packaging, perfect for gifting. You can also add a custom message during checkout.

7. How long will it take to receive my order?

Processing time is typically 1–3 business days. Shipping time depends on your location, but most international orders arrive within 5-7 business days.

8. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping costs and estimated delivery time will be shown at checkout.

9. Can I return or exchange an item?

Absolutely. We offer a 30-day return policy on unused items in original condition. Please visit our Returns & Exchanges page for more details.

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