At eddiecho.store, your satisfaction is our priority. We want you to feel confident when shopping with us. That’s why we offer a 30-day hassle-free return and refund policy — with no restocking fees.
🕒 Return Window
You may return or exchange any eligible item within 30 days of receiving your order.
💸 Free Returns – No Fees
We do not charge any handling or restocking fees for returns or exchanges. Your refund will be issued in full to the original payment method once the return is received and inspected.
📦 Who Covers Return Shipping?
- If the return is due to our error (e.g., wrong item, damaged product), we will cover the return shipping costs.
- If the return is for personal reasons (e.g., change of mind, size issue), the customer is responsible for return shipping.
✅ Return Eligibility
To qualify for a return or exchange:
- The item must be unused and in its original condition, including all tags and packaging.
- Personalized or custom items are non-returnable, unless defective.
💳 Refunds
Once your return is received and inspected, we will process your refund within 5–7 business days. You will receive a confirmation email once the refund is issued.
📍 Contact Information
If you would like to request a return or need assistance, please contact our support team:
📧 Email: [email protected]
📞 Phone: +1 (205) 466-3663
🏠 Address: 2700 Whitney Ave, Apt 663, Harvey, LA 70058, USA
We’re here to make your shopping experience easy, safe, and enjoyable — always.